Frequently asked questions

We help students with academic writing and editing, online-course tutoring, credit-transfer and degree planning, certification preparation and nursing study support. See all services.

Since 2013.

No. iBee is an advisory, tutoring and writing-support service. We do not award credit, degrees or certifications.

Go to Get started, choose a service and fill in the form. For priced services you see the price before you pay; for others you get a quote. You can create your account in the same form.

For papers, 6 hours. Shorter deadlines cost more; see the pricing page.

When your payment is confirmed. The order page shows the exact due date in your time zone.

Yes. Open the order in your dashboard and use "Add instructions or files", or send a message to your expert.

You can cancel an unpaid order at any time. For paid orders, request a refund from the order page; see the refund policy.

Through PayPal, with a PayPal account or a debit or credit card. iBee never sees your card number.

US dollars.

Yes, for orders of $500 or more you can pay 50% first and the balance before downloading the finished work.

Yes. A receipt is emailed after each payment, and all receipts are in Payments in your dashboard, ready to print or save as PDF.

An expert in your subject and level: a writer, editor, tutor or advisor vetted by iBee.

Yes, through the messages on your order page. For your privacy, phone numbers, emails and outside links are not allowed in messages.

Yes. Enter their ID in "Preferred writer" on the order form and we will assign them if they are available.

Ask for a free revision from the order page within the revision period, as long as the changes stay within your original instructions. A revision is usually ready within 48 hours.

Yes, depending on the stage of the order: 100% before an expert is assigned, 70% if less than half of the time has passed, and 100% if we deliver late. See the refund policy.

We never contact your school or share that you use iBee. See confidentiality.

Only you and the iBee staff who need it. Experts see you only by an account number.

12 months after your order is finished. Download anything you want to keep.

No. We tutor, plan and give feedback on your own work, but we never log into your account, take quizzes or exams, or complete graded work for you. See our academic integrity policy.

Sophia Learning, Study.com, Saylor Academy, StraighterLine and others. See online courses.

Your university always makes the final decision. Each suggestion in your roadmap is labelled by how certain it is (verified, probable match, confirm with university), so you know exactly what to check.

Per class mapped against your degree requirements; see the pricing page.

CompTIA A+, Network+, Security+, CySA+ and PenTest+, Cisco CCNA, and AWS, Microsoft and ISC2 certifications.

No one can guarantee an exam result, but a plan built on the current exam objectives and regular practice gives you the best chance.

Yes, with study plans and tutoring. iBee is not a nursing school and does not grant credit or licensure.

Check your spam folder, then use "Send it again" in your dashboard. If it still does not arrive, contact support.

In your dashboard open Security and choose "Set up two-factor". You need an authenticator app such as Google Authenticator or Microsoft Authenticator.