The Advantage of Internal Users

Emilio Valdez worked for several years as a loan analyst for a large bank. He recently left the bank and took a management position with Positron, a high tech manufacturing firm. Emilio prepared for his first management meeting by extensively analyzing Positron’s external financial statements. However, in the meeting, the other managers referred to lots of information that Emilio hadn’t found in the financial statements. In addition to using the financial statements, the other managers were using computer printouts and reports unlike anything Emilio had seen in his years at the bank. After the meeting, Monique Vo, one of Emilio’s associates, offered the following advice:“ Emilio, you have to remember that you are an internal user now, not an external user.” What does Monique mean?