Consider the following quality cost report:
Year 1 | Year 2 | Year 3 | |
Prevention | $1,775 | $1,650 | $1,650 |
Appraisal | $2,500 | $2,500 | $2,500 |
Internal failure | $2,400 | $2,600 | $2,900 |
External failure | $2,500 | $2,900 | $3,300 |
Total quality costs | $9,175 | $9,650 | $10,350 |
Total revenues | $400,000 | $420,000 | $445,000 |
Do you believe this firm’s quality initiatives have been successful?
Be sure to justify your opinion with specific information from the quality report.
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Question #5 Consider the following quality cost report: ?Year 1?Year 2?Year 3??Prevention ?$1,775 ?$1,650 ?$1,650??Appraisal?$2,500 ?$2,500 ?$2,500 ??Internal failure?$2,400 ?$2,600 ?$2,900 ??External failure?$2,500 ?$2,900 ?$3,300 ??Total quality costs?$9,175 ?$9,650 ?$10,350??Total revenues?$400,000 ?$420,000 ?$445,000 ?? Do you believe this firm’s quality initiatives have been successful? Be sure to justify your opinion with specific information from the quality report.
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