Whale curve Wright Company, a new systems consulting company, is concerned about the profitability of its customers during the past year. The company has prepared the following data:

CUSTOMER

PROFIT

CUSTOMER

PROFIT

1

$221,000

14

83,000

2

–40,000

15

–179,000

3

–143,000

16

14,000

4

217,000

17

50,000

5

22,000

18

–191,000

6

9,000

19

–90,000

7

101,000

20

30,000

8

–200,000

21

–10,000

9

259,000

22

87,000

10

96,000

23

–158,000

11

208,000

24

–100,000

12

233,000

25

75,000

13

264,000

 

 

Required

(a) Prepare a whale curve, as described in this chapter.

(b) What percentage of total profits did the most profitable 20% of the customers generate?

(c) What percentage of total profits did the least profitable 20% of the customers lose for the company?