Perfect Phrases for Onboarding Generation Y, or the Millennials

Generation Y, or the Millennials, are technology kids and the ones who are the most comfortable with a global, multicultural world. They also have a reputation of being high maintenance, requiring instant gratification, and being skeptical. They have also, like their Gen X cousins, seen their parents and grandparents down-sized and laid off, so their loyalties to corporate entities are few. On the other hand, they have high expectations of themselves for work output and usually put their families and personal lives over their work lives. They can be effective multitaskers and are extremely flexible. They do, however, demand flexibility from their employers because for them it is all about the work and not about how many hours it takes to get it done. Organizations can benefit from these hard workers but must manage them carefully and appropriately. Red flags for onboarding Generation Y include their “helicopter parents” inserting themselves into the process that may not be appropriate and entitlement signals that should be addressed immediately.

  1. Welcome! So glad you are joining us!
  2. It’s great to have you as part of our team!
  3. So glad you’re here!
  4. We really appreciate your energy and enthusiasm.
  5. It can be a big transition from campus to the corporate world. There is a group that meets every week to talk through some common issues, and there are some additional resources available on our intranet.
  6. We have clear policies about travel, expenses, temporary housing, compensation and benefits, attendance, etc. I can help direct you to the information. Do you have specific questions?
  7. HR can give you some more information on how to interpret our dress code—sometimes it is tricky to understand what “business casual” actually means.
  8. There is more info about our organization at www. ____________________ (or I will send you a link).
  9. Our intranet, learning management system (LMS), or video library might be of interest to you. Here is a link to get you started: ________________________________________.
  10. What’s your cell number? Here is mine ______________________________ if you need anything.
  11. The best way to meet people in our organization is through _______________________________.
  12. Onboarding is an important part of your career development, and you will lead the way with our support.
  13. Your manager will help you build a plan that will guide your first 90 days and outline your onboarding objectives.
  14. We are committed to your career development and want you to drive the process. We have started your plan, but we expect you to drive it.
  15. We want you to be able to learn and work at the same time.
  16. Promotions will come as you develop and when they are appropriate. We can always have a conversation about what you want to accomplish next.
  17. Communication in our organization is mostly (face-to-face, e-mail, voice mail, whichever apply).
  18. The way we use social media in our organization is pretty formal, and it looks like _____________________________.
  19. The way we use social media in our organization is pretty informal, and it looks like ____________________________.
  20. We have not yet started to use social media in our organization, but if you have some suggestions, you can talk with ___________________.
  21. Your manager will meet with you regularly to let you know how you are tracking against your objectives and to give you feedback.
  22. Our culture is pretty formal (informal), so you will want to check out ______________________ and talk with __________________ to get more insight.
  23. It’s great to ask a lot of questions, and that will help you understand not only your role, but also the department and our organization’s culture.
  24. Identify people who can help you get up to speed with your specific job tasks, those who have a broader view of your department or function, and those who have been in the organization longer or have a leadership role and can introduce you to our culture.
  25. Be patient and make sure you take the time to learn from those around you.
  26. It’s normal to have highs and lows as you onboard, and it might take up to a year or so to really get integrated into the culture.
  27. Listen, listen, and listen some more.
  28. Go slow to go fast.