ABC, retail product line profitability. Family Supermarkets (FS) operates at capacity and decides to apply ABC analysis to three product lines: baked goods, milk and fruit juice, and frozen foods. It identifies four activities and their activity cost rates as follows:

Ordering

$100 per purchase order

Delivery and receipt of merchandise

$ 80 per delivery

Shelf stocking

$ 20 per hour

Customer support and assistance

$ 0.20 per item sold

The revenues, cost of goods sold, store support costs, the activities that account for the store support costs, and activity area usage of the three product lines are as follows:

Baked Goods

Milk and Fruit Juice

Frozen Products

Financial data

Revenues

$57,000

$63,000

$52,000

Cost of goods sold

$38,000

$47,000

$35,000

Store support

$11,400

$14,100

$10,500

Activity area usage (cost allocation base)

Ordering (purchase orders)

30

25

13

Delivery (deliveries)

98

36

28

Shelf stocking (hours)

183

166

24

Customer support (items sold)

15,500

20,500

7,900

Under its simple costing system, FS allocated support costs to products at the rate of 30% of cost of goods sold.

1. Use the simple costing system to prepare a product line profitability report for FS.

2. Use the ABC system to prepare a product line profitability report for FS.

3. What new insights does the ABC system in requirement 2 provide to FS managers?