Analyzing Financial Statements

Consider the following income statement (dollars in thousands):

2000

1999

Net revenues

Software sales

$ 77,350

$ 66,450

Customer support and service

48,500

39,040

Total net revenues

125,850

105,490

Operating expenses

Cost of goods sold

4,700

4,580

Sales and marketing

60,650

40,235

Research, development, and support

31,990

25,102

General and administrative

19,036

19,438

Total operating expenses

116,376

89,355

Income from operations

$ 9,474

$ 16,135

Required

a. Conduct horizontal and vertical analyses of the firm’s income statement.

b. Describe several possible reasons for the firm’s decline in income from operations?

c. In what areas was the firm successful in 2000?

d. Based on the approximate trends shown here, is it likely that the firm’s income from operations will increase or decrease in 2001? Why?