The following stated policies pertain to the e commerce website for Small Computers, Inc., a (fictitious) personal and handheld computer manufacturer and seller.
• We will only use information collected on this web for legitimate business purposes. We do not give away or rent any information to third parties.
• We will only contact you for legitimate business purposes, possibly from time to time, as needed. Please be 100% assured that we hold all transactions between you and our company in the strictest confidence.
Disclosure of Business Practices, Shipping, and Billing
• We will ship all items at the earliest possible date.
• We will not require you to accept items that you did not order.
• We will accept any returns from you of damaged or defective merchandise.
• In the event that we should accidentally bill you more than once for the same item, we will immediately issue you a refund.
Evaluate these stated policies in terms of how well they promote customer trust and confidence in Small Computers, Inc.’s electronic business operations.