Match the descriptions that follow with the corresponding terms.

Descriptions:

Terms:

All activities associated with providing a product or service.

a. Activity based costing

A method of allocating overhead based on each product’s use of activities in making the product.

b. Balanced scorecard

Systems implemented to reduce defects in finished products with the goal of achieving zero defects.

c. Just in time (JIT) inventory

A performance measurement approach that uses both financial and nonfinancial measures, tied to company objectives, to evaluate a company’s operations in an integrated fashion.

d. Total quality management (TQM)

Inventory system in which goods are manufactured or purchased just as they are needed for use.

e. Value chain