(Pareto analysis) Leading Edge Computers has identified the following failure costs during 2000:

COST OF TYPE OF FAILURE

Model

CPU

Internal Drive

External Drive

All Other

Total

Laptop

$ 8,000

$ 7,000

$ 5,000

$ 3,000

$23,000

Desktop

7,000

6,000

12,000

5,000

30,000

Mini

3,000

1,000

8,000

3,000

15,000

Total

$18,000

$14,000

$25,000

$11,000

$68,000

a. Rearrange the rows in descending order of magnitude based on the total dollars column and prepare a table using Pareto analysis with the following

b. Which models account for almost 80 percent of all failure costs?

c. Focusing on the models identified in part (b), prepare a table using Pareto analysis to identify the types of failure causing the majority of failure costs. (Hint: Rearrange the cost of failure types in descending order of magnitude.) Use the following headings for your table:

d. Describe the problem areas for which to seek preventive measures first. How, if at all, does this answer reflect the concept of leverage?