Walt Disney reports the following information for its two Parks and Resorts divisions.
|
East Coast |
West Coast |
|||
|
Current year |
Prior year |
Current year |
Prior year |
|
|
Hotel occupancy rates |
89% |
86% |
92% |
93% |
Assume Walt Disney uses a balanced scorecard and sets a target of 90% occupancy in its resorts. Using Exhibit 21.26 as a guide, show how the company’s performance on hotel occupancy would appear on a balanced scorecard report.