Lane Anderson, plant manager of Willow Run Paper Company’s papermaking mill, was looking over the cost of production reports for July and August for the Papermaking Department. The reports revealed the following:

 

July

August

Pulp and chemicals

$300,000

$307,000

Conversion cost

150,000

153,000

Total cost

$450,000

$460,000

Number of tons

/ 1,250

/ 1,150

Cost per ton

$ 360

$ 400

Lane was concerned about the increased cost per ton from the output of the department. As a result, he asked the plant controller to perform a study to help explain these results. The controller, Sarah Nold, began the analysis by performing some interviews of key plant personnel in order to understand what the problem might be. Excerpts from an interview with Jake Bennick, a paper machine operator, follow:

Jake: We have two papermaking machines in the department. I have no data, but I think paper machine 1 is applying too much pulp, and thus is wasting both conversion and materials resources. We haven’t had repairs on paper machine 1 in a while. Maybe this is the problem.

Sarah: How does too much pulp result in wasted resources?

Jake: Well, you see, if too much pulp is applied, then we will waste pulp material. The customer will not pay for the extra weight. Thus, we just lose that amount of material. Also, when there is too much pulp, the machine must be slowed down in order to complete the drying process. This results in a waste of conversion costs.

Sarah: Do you have any other suspicions?

Jake: Well, as you know, we have two products—green paper and yellow paper. They are identical except for the color. The color is added to the papermaking process in the paper machine. I think that during August these two color papers have been behaving very differently. I don’t have any data, but it just seems as though the amount of waste associated with the green paper has increased.

Sarah: Why is this?

Jake: I understand that there has been a change in specifications for the green paper, starting near the beginning of August. This change could be causing the machines to run poorly when making green paper. If this is the case, the cost per ton would increase for green paper.

Sarah also asked for a computer printout providing greater detail on August’s operating results.

Computer run: 09085

September 9

Requested by: Sarah Nold

Papermaking Department—August detail

Production

 

 

 

 

 

Run

Paper

 

Material

Conversion

 

Number

Machine

Color

Costs

Costs

Tons

1

1

Green

41,800

20,400

160

2

1

Yellow

41,700

21,200

140

3

1

Green

44,600

22,500

150

4

1

Yellow

36,100

18,100

120

5

2

Green

38,300

18,800

160

6

2

Yellow

35,300

16,900

150

7

2

Green

35,600

18,100

130

8

2

Yellow

33,600

17,000

140

 

Total

 

307,000

153,000

1,150

Assuming that you’re Sarah Nold, write a memo to Lane Anderson with a recommendation to management. You should analyze the August data to determine whether the paper machine or the paper color explains the increase in the unit cost from July. Include any supporting schedules that are appropriate.