1. You are the newly appointed secretary of a primary school employing 20 teachers and having 300 pupils. The head teacher has asked you to design a system for ordering books and stationery and controlling the issue of books and stationery to teachers. Make a list of the key features that you will recommend for the new system.

2. You have been asked to plan the labour force for a job of work that will require the equivalent of five skilled workers for a period of 30 days. Within that period there is an expectation of 25 days of productive work and five days equivalent of non productive work relating to rest periods and statutory holiday leave. You have only been able to find three workers of sufficient skill who will work full time. There are two part timers who together will cover the equivalent of one further full time worker. You will need to hire agency staff on an hourly basis to make up the shortfall. Explain the problems you will face in estimating the labour cost of the job.