1. What do the terms picking ticket, packing slip, bill of lading, tickler file, and one-for-one checking mean?
2. Explain how and where operations process goals would be shown in the goal columns of a control matrix prepared for the M/S process.
At a minimum, include in your discussion the following topics from:
a. Differentiation between operations process control goals and information process control goals.
b. Distinction between process effectiveness and process efficiency, and between process effectiveness and security of resources.
3 Discuss the nature and purpose of the completed picking ticket data store and the shipping notice data, both of which are shown in the logical DFDs and systems flowchart of this . Among other points of discussion, identify each of these data stores as either “sales event” data or “master” data.