Answer 2
The Gross Accounts Receivable are as follows:
Year 2012 2011
Gross Accounts Receivable $ 4,812 $ 5,003
Allowance for uncollectible accounts is calculated based on the history of write offs, the level of past due accounts and relationships with the customers. So, this is a reasonably good measure of estimating uncollectible accounts.

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Answer 1
Net Accounts Receivable means the Gross Accounts Receivable less any estimates of the amounts uncollectible from the customers.
Year 2012 2011
Gross Accounts Receivable $ 4,812 $ 5,003
less: allowance for uncollectible accounts $ 53 $ 83
Net Accounts Receivable $ 4,759 $ 4,920

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